Sunday, March 23, 2008
0
Ryanair's business model
Convince all vacationing Europeans to lock themselves in one of your pressurized, tube-shaped stores.
Labels:
business-strategy
What tags are not.
I got excited about Web2.0 about two years ago; I read an article about flickr, which fawned over its novel photo "tagging" feature. That article speculated that OS's will adopt tagging in place of hierarchical folders.
Here's where I went askew. This article -- or how I read it -- led me to see tagging as a brainstorm-esq -- almost sub-conscious -- process. Ie. for each flickr photo, delicious link, or local file, you were to just spew a series of words (or hyphenated phrases), and in months or years to come, you or any reasonable person would spew a similar set of words when pondering the photo/link/file.
I even developed this into an idea for a service-business: Staples and Grand & Toy have notoriously difficult information architectures -- both in their physical stores and online. How do you categorize whiteboards and CD jewel cases in one dimension? But if a sample of the population assigned 6 intuitive tags to every Staples SKU, eventually, any non-caveman would be able to find stuff with a command-line-style search.
This is all interesting, but the point of this post is that tags should not be spewed in a brainstorm; they should be carefully considered. My delicious account has tags like: business, company, business-idea, start-up, entrepreneur, entrepreneurialism. So I feel forced to re-tag every cool start-up with six tags, where one will do.
No, the right approach to tagging is to assign the right tag in both your brain and the tagging system. Have one word for one underlying concept. Tag-clouds and other nifty features help with this ... you can assign what you have most-often assigned.
Tagging takes discipline. Rather than re-build my delilcious account (and not super-happy with Blink List), I'm going to take the opportunity to start-over with diigo.com, which techcrunch rates well.
Here's where I went askew. This article -- or how I read it -- led me to see tagging as a brainstorm-esq -- almost sub-conscious -- process. Ie. for each flickr photo, delicious link, or local file, you were to just spew a series of words (or hyphenated phrases), and in months or years to come, you or any reasonable person would spew a similar set of words when pondering the photo/link/file.
I even developed this into an idea for a service-business: Staples and Grand & Toy have notoriously difficult information architectures -- both in their physical stores and online. How do you categorize whiteboards and CD jewel cases in one dimension? But if a sample of the population assigned 6 intuitive tags to every Staples SKU, eventually, any non-caveman would be able to find stuff with a command-line-style search.
This is all interesting, but the point of this post is that tags should not be spewed in a brainstorm; they should be carefully considered. My delicious account has tags like: business, company, business-idea, start-up, entrepreneur, entrepreneurialism. So I feel forced to re-tag every cool start-up with six tags, where one will do.
No, the right approach to tagging is to assign the right tag in both your brain and the tagging system. Have one word for one underlying concept. Tag-clouds and other nifty features help with this ... you can assign what you have most-often assigned.
Tagging takes discipline. Rather than re-build my delilcious account (and not super-happy with Blink List), I'm going to take the opportunity to start-over with diigo.com, which techcrunch rates well.
Labels:
tech
Tuesday, March 11, 2008
0
Career inflection point
GQ uses the term "arrived" in a pretentious way: if, when you turn 33, you have a serious job, a cottage on a lake, and you've spent more on a watch that your last plane ticket to Europe, you have arrived.
La la la.
Lots of things in life are not fun, but we do them because they will get us somewhere -- because we will eventually "arrive" somewhere better than where we are. I would have had more fun travelling in my 20's than studying, but now I can afford to travel a bit more ... sort of.
I think a career inflection point occurs when you stop working at jobs that will get you jobs that you want, and you arrive at those latter jobs ... when, what you want to be when you grow up is roughly what you are. You may not be going forward as quickly, but why would you? You've arrived. And then shit, you drop your brie in the Jacuzzi.
La la la.
Lots of things in life are not fun, but we do them because they will get us somewhere -- because we will eventually "arrive" somewhere better than where we are. I would have had more fun travelling in my 20's than studying, but now I can afford to travel a bit more ... sort of.
I think a career inflection point occurs when you stop working at jobs that will get you jobs that you want, and you arrive at those latter jobs ... when, what you want to be when you grow up is roughly what you are. You may not be going forward as quickly, but why would you? You've arrived. And then shit, you drop your brie in the Jacuzzi.
Labels:
personal
Monday, March 10, 2008
0
Algorithms are the new "brand"
If you spend a million bucks establishing a brand, and you do it well, you could benefit from that investment for years. But if you spend a million bucks on innovation, society will benefit forever.
Establishing market share has been important since the start of the post-war consumer economy ... an era that hasn't ended, but has morphed a little into to the knowledge economy. As a business tactic branding is still relevant. Ask Jeeves, Yahoo and even Google are cute and huggable -- more so than the racks of computers that comprise their offering.
But, clearly, one of these is winning where the others are not, and it's not because people want to hug it. It's nice that a search for "blue jays" no longer returns ornithology, as it easily could have prior to Google, but the company's better search results are only the first taste of how algorithms will displace brands.
Plentyoffish.com is a dating site. It could be the most profitable company in the history of legitimate business (income is suggested to be $5 - $10 million annually). One man manages one website -- oh, and he writes algorithms, which form the core of his site. He doesn't advertise and clearly has never worked with a graphic artist. I'm not even sure if his neighbours know what he does. What does he do? He simple runs a dating website that learns about people's tastes and matches them with similar people. But here's the brilliant part -- rather than coding psychology, he simple allows his members to interact with one another, providing real-time feedback on what makes people get along. If, all things being equal, people who like Ikea furniture also want to visit Thailand ... Pentyoffish.com probably knows this. Over time, the site introduces members to fewer duds and, like how Google gives you the right Blue Jays, builds its popularity by continually improving its ability to match potential mates.
Not that lava life doesn't have sexy ads. They do.
Amazon has been doing this with books for nearly a decade, but their system doesn't appear as sophisticated. Web2.0 definitions may miss the boat when they talk about Ajax and social networking. FaceBook is cool, but so are those hub caps that spin around when you stop. What's really of value are the algorithms that build value in a knowledge economy, and displace the need for branding.
Establishing market share has been important since the start of the post-war consumer economy ... an era that hasn't ended, but has morphed a little into to the knowledge economy. As a business tactic branding is still relevant. Ask Jeeves, Yahoo and even Google are cute and huggable -- more so than the racks of computers that comprise their offering.
But, clearly, one of these is winning where the others are not, and it's not because people want to hug it. It's nice that a search for "blue jays" no longer returns ornithology, as it easily could have prior to Google, but the company's better search results are only the first taste of how algorithms will displace brands.
Plentyoffish.com is a dating site. It could be the most profitable company in the history of legitimate business (income is suggested to be $5 - $10 million annually). One man manages one website -- oh, and he writes algorithms, which form the core of his site. He doesn't advertise and clearly has never worked with a graphic artist. I'm not even sure if his neighbours know what he does. What does he do? He simple runs a dating website that learns about people's tastes and matches them with similar people. But here's the brilliant part -- rather than coding psychology, he simple allows his members to interact with one another, providing real-time feedback on what makes people get along. If, all things being equal, people who like Ikea furniture also want to visit Thailand ... Pentyoffish.com probably knows this. Over time, the site introduces members to fewer duds and, like how Google gives you the right Blue Jays, builds its popularity by continually improving its ability to match potential mates.
Not that lava life doesn't have sexy ads. They do.
Amazon has been doing this with books for nearly a decade, but their system doesn't appear as sophisticated. Web2.0 definitions may miss the boat when they talk about Ajax and social networking. FaceBook is cool, but so are those hub caps that spin around when you stop. What's really of value are the algorithms that build value in a knowledge economy, and displace the need for branding.
Labels:
business-strategy
Friday, October 12, 2007
0
Planning travel with the web is so helpful, you can almost skip the trip!
Lonely Planet was, and is, the gold standard for travel books. Want to know a $45 a night hotel in Paris that's safe and clean -- spend $25 on Lonely Planet Paris.
But, frankly, reading such a book is not a very rich experience. You can't really tell if your wife would prefer Paris' Marais district over Saint Germain des pres. And you have no idea whether the information is up to date.
Flickr & Youtube
Today, I still plan travel with a Lonely Planet guide, but I go beyond. The photo management site Flickr, sold as a tool to store and share photos, doubles as tagged photographic evidence of everything on Earth. Want to see an Andalucian Villa? Do a Flickr search. The key I've found is to search for both a place name and an activity. Searching for "paris" is too general. Do "Paris" and "Shopping" or "Seville" and "yelling." If you're going outside the tourist season (when most photos are taken), throw in a month or season name. Before booking a hotel room, search for that ... most often than not, I've found one person has taken the obligatory room and window shots.
Flickr is enjoyed by photo snobs, so there are plenty of beautiful shots. Not so much with youtube. But by searching for videos taken within a town or street -- even if they're of two kids doing skateboard tricks -- instantly immerses you in the overseas environment. Seeing the action can make what is at first foreign come to be natural.
Tripadvisor.com
These guys seemed to get very smart in the past year -- or, like fax machines, they only became useful after they become popular. Either way, it seems that even the most remote hotel is now reviewed by multiple people, with detailed written reviews, a quantitative survey and even, occasioannly, amateur photographs. In many cases, by reading individual reviews, you can reconcile wildly different review scores. For example, one person may give a hotel 5 stars and comment that it was very clean and friendly, while another would give it 2 stars and add that the towels were sub-par and it room service was slow; the first person may have splurged on a rare, nice hotel, whereas the latter may be used to extravagance and found this place lacking.
Expedia also has hotel reviews, and I believe they are tied to actual reservations made through Expedia, so they're much more likely to be authentic -- that said, as a writer, I like to think I can spot a bullshit review.
Booking
Hotels.com and other sites often have very good special prices. They key here is to check every day for weeks in advance of a trip. Furthermore, it's worth it to call the hotel to confirm the reservation within a few hours of making it through one of these sites.
Information
Finally, if I can't find some information anywhere else, I use Yahoo Answers. Here I can post a question and categorize it narrowly -- often, within 2-3 hours I have multiple responses. Typical questions may be: how much is a taxi from XX airport to the centre of town.
But, frankly, reading such a book is not a very rich experience. You can't really tell if your wife would prefer Paris' Marais district over Saint Germain des pres. And you have no idea whether the information is up to date.
Flickr & Youtube
Today, I still plan travel with a Lonely Planet guide, but I go beyond. The photo management site Flickr, sold as a tool to store and share photos, doubles as tagged photographic evidence of everything on Earth. Want to see an Andalucian Villa? Do a Flickr search. The key I've found is to search for both a place name and an activity. Searching for "paris" is too general. Do "Paris" and "Shopping" or "Seville" and "yelling." If you're going outside the tourist season (when most photos are taken), throw in a month or season name. Before booking a hotel room, search for that ... most often than not, I've found one person has taken the obligatory room and window shots.
Flickr is enjoyed by photo snobs, so there are plenty of beautiful shots. Not so much with youtube. But by searching for videos taken within a town or street -- even if they're of two kids doing skateboard tricks -- instantly immerses you in the overseas environment. Seeing the action can make what is at first foreign come to be natural.
Tripadvisor.com
These guys seemed to get very smart in the past year -- or, like fax machines, they only became useful after they become popular. Either way, it seems that even the most remote hotel is now reviewed by multiple people, with detailed written reviews, a quantitative survey and even, occasioannly, amateur photographs. In many cases, by reading individual reviews, you can reconcile wildly different review scores. For example, one person may give a hotel 5 stars and comment that it was very clean and friendly, while another would give it 2 stars and add that the towels were sub-par and it room service was slow; the first person may have splurged on a rare, nice hotel, whereas the latter may be used to extravagance and found this place lacking.
Expedia also has hotel reviews, and I believe they are tied to actual reservations made through Expedia, so they're much more likely to be authentic -- that said, as a writer, I like to think I can spot a bullshit review.
Booking
Hotels.com and other sites often have very good special prices. They key here is to check every day for weeks in advance of a trip. Furthermore, it's worth it to call the hotel to confirm the reservation within a few hours of making it through one of these sites.
Information
Finally, if I can't find some information anywhere else, I use Yahoo Answers. Here I can post a question and categorize it narrowly -- often, within 2-3 hours I have multiple responses. Typical questions may be: how much is a taxi from XX airport to the centre of town.
Labels:
random
Monday, July 16, 2007
0
Outremont is different than the Montreal I once vistited
One week before I started undergrad, I took off with two friends to the Laurentians and Montreal to drink and toast a point of inflection. In Montreal, Rue St. Catherine was the only rue, and it was debauchery.
Thirteen years later, I brought two travelling companions of a different sort -- my wife and daughter -- to promenade the rue's of Outremont; sort of a muted fusion of Le Marais and Dufferin Street.
I love young Quebecois -- they're confident and sophisticated. I love old Quebecois -- they're kind and complex. For a brief moment, looking at a fleur de lis, I thought about being a nationalist. Being proud of a singular race/state. The blue was compelling -- so bright compared with the maple leaf that is like one's front door. But I cannot be a true Israeli, even if the old Levine blood counts for something. I am 32 and have never lived as a Jewish person. And I cannot be Quebecois of any degree for the same reason. But maybe that's beside the point.
What's better about pluralism? It's not an easy answer. There's complexity in the system and in the answer. But pluralism is right. I think I know that with certainty.
We met an amazing Senegalese man on a bus on route 80 Friday night. He was with his family. We liked talking to him -- it was small talk, but there was something underlying. He was leaving Montreal for one year, then returning -- I think for good. Is he Quebecois? His french was perfect, I think. I liked him more than any hoser; more than a bourgeoisie wine-sipper in North Toronto. Within the "scoring" of pluralistic complexity, perhaps he is more Quebecois than me, and less than others.
Ontario is orange. That's our fleur de lis. And everyone else is a grade of orange, or not orange, but living in it like marshmallows in hot chocolate.
We'll return to Quebec. Get a bit better at french and do the small towns where you can't revert to English. Then we will see ...
post script: Jan Wong was censured by the Parliament of Canada. It was wrong.
Thirteen years later, I brought two travelling companions of a different sort -- my wife and daughter -- to promenade the rue's of Outremont; sort of a muted fusion of Le Marais and Dufferin Street.
I love young Quebecois -- they're confident and sophisticated. I love old Quebecois -- they're kind and complex. For a brief moment, looking at a fleur de lis, I thought about being a nationalist. Being proud of a singular race/state. The blue was compelling -- so bright compared with the maple leaf that is like one's front door. But I cannot be a true Israeli, even if the old Levine blood counts for something. I am 32 and have never lived as a Jewish person. And I cannot be Quebecois of any degree for the same reason. But maybe that's beside the point.
What's better about pluralism? It's not an easy answer. There's complexity in the system and in the answer. But pluralism is right. I think I know that with certainty.
We met an amazing Senegalese man on a bus on route 80 Friday night. He was with his family. We liked talking to him -- it was small talk, but there was something underlying. He was leaving Montreal for one year, then returning -- I think for good. Is he Quebecois? His french was perfect, I think. I liked him more than any hoser; more than a bourgeoisie wine-sipper in North Toronto. Within the "scoring" of pluralistic complexity, perhaps he is more Quebecois than me, and less than others.
Ontario is orange. That's our fleur de lis. And everyone else is a grade of orange, or not orange, but living in it like marshmallows in hot chocolate.
We'll return to Quebec. Get a bit better at french and do the small towns where you can't revert to English. Then we will see ...
post script: Jan Wong was censured by the Parliament of Canada. It was wrong.
Labels:
opinion
Friday, March 16, 2007
0
Juggling well
Narrative worked for cirque de soleil ... and this guy's pretty good too.
Labels:
random